Here you can find our sample requirements guide, and the most frequently asked questions on sample packaging and finding out results. If we haven’t answered your query here, please contact us and our knowledgeable and friendly team will be happy to help you.
When sending samples within the UK, you, as the consignor, are responsible for sending biological substances in appropriate packaging and complying with legislation on sending potentially hazardous substances by post.
All routine diagnostic samples sent to NationWide Laboratories are treated as ‘UN3373 Category B: Biological substances’. Therefore, all samples sent to our labs must be packaged according to the Dangerous Goods Regulations Packaging Instruction 650 (P650), with the sender’s name and address clearly visible on the outer packaging.
Category B packaging example, taken from Royal Mail’s Guidance Document for Infectious Substances.
Ensure that you have packaged your samples according to the P650 guidelines above, with the sender’s name and address clearly visible on the outer packaging.
Please also check your chosen carrier’s individual requirements for transporting biological substances.
Ensure that you have packaged your samples according to the P650 guidelines above, with the sender’s name and address clearly visible on the outer packaging.
Please also check your chosen carrier’s individual requirements for transporting biological substances.
Additionally, it is important to take a look at our Import Authorisation page for more details on the certification required when sending samples to us from overseas.
Occasionally, samples are received in a condition which may affect certain tests or prevent the requested tests being carried out. e.g. broken, leaked or deteriorated samples. In these circumstances, the laboratory shall perform those tests that are possible.
Tests that we are unable to process can be performed if a replacement sample is submitted.
The Service List includes a guide to turnaround times for each test. These times are for guidance only. They refer to working days and may not include weekends. If you have a time-critical sample please contact the laboratory to confirm the current situation. Alternatively, listed against each of our Tests and Profiles you will find our estimated turnaround times.
Sample Guide – Microbiology
A guide to help you provide the correct samples. Photographs of swabs or receptacles are accompanied by their description and major indications for use. Please click here for more details.
Sample Guide – Bloods
Different sample types, blood tubes required and their main indications for use. Always ensure tubes are correctly filled (to the line) and in-date. Please click here for more details.
Please refer to our Service List which includes more information about sample types for every test and profile as well as important notes and sample memos for every section of the brochure.
Manage your sample submissions, track their progress and obtain results.
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