With our Hydrotherapy service you can demonstrate to your clients that your facility meets the guidelines for water safety and quality. We will provide a printed enumerated result for Total Viable Count a 37°C for 24 hours, Total Coliforms, E. coli, Pseudomonas aeruginosa and provide guidance for interpretation.

How to take your sample

  1. 1 Sampling should be taken with the pool in use, preferably when heavily loaded or immediately afterwards.
  2. 2 Water should be sampled at the deep end away from any inlets.
  3. 3 Please take the sample, taking extra care that nothing touches inside or around the neck of the bottle or the bottle lid.
  4. 4 Only use the bottle provided.
  5. 5 The bottle should be immersed in an almost horizontal position with a slight tilt to allow the water to flow in but not allow the neutralising agent within the bottle to escape.
  6. 6 The sample should then be labelled with sampling details:
    • Name of facility,
    • Date and time taken
    • Any relevant information provided
  7. 7 The sample should be sent to the laboratory without delay well packaged including a cool pack, submission form and a prepaid postage label to return the sample.
If testing for Legionella, then a separate 1 litre sample must be taken. This should also be submitted as soon as possible following instructions above, however this sample must be kept a room temperature (not chilled) and protected from light (i.e. place in a sealed box/appropriate packaging), submission form and a prepaid postage label to return the sample.

See our pricing

Please see the full price list for all available tests.


Online customer portal

Manage your sample submissions, track their progress and obtain results.


Collections made easy

e-Schedule allows you to book and collect your samples seamlessly.


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